To do this you will need to request one of the plans we offer to create your username and password for access to Colorcheck.

Yes, you can make the payment via the internet with a credit card.

Yes. Even if you have already paid for a plan with a credit card, within the Colorcheck application itself there is a tab called ‘UPGRADE YOUR PLAN’ (or also from ‘Settings’ , ‘My account’) where you have the option to change it for another one.

Yes, under the tab ‘UPGRADE YOUR PLAN’ (or ‘Settings’, ’My account’), you can upgrade or downgrade to any other plan.

If you request a downgrade to a free (basic) plan from a premium plan, your subscription would not revert to basic until the end of the premium subscription period.

(On requesting the downgrade, the application will indicate the date on which the downgrade will take place).

There are basic and advanced user guides available in three languages from the ‘DOWNLOADS’ section.

These guides explain all the functions and options that Colorcheck offers you, from a technical point of view, with highly visual and easy to understand explanations, which are also accessible for less experienced users.

In ‘DOWNLOADS’ there are also several of the colour strips that appear in Colorcheck.

Even so, if you have any further questions, we would be delighted to help.

Contact us at support@colorcheck.io

This plan is designed exclusively for Brands. With the “Brand” Plan, you can closely track the printer’s work to keep everything under control.

Make sure you’ve requested a Plan. If you have, and you don’t remember your username/password, go to the Colorcheck Log In and click “I forgot my password” to generate a new one.

The Premium Plan is designed so that we can manage your Colorcheck account to keep track of the work being done, avoid errors and boost cost savings. If you require more information, please contact us and we will explain everything in detail.

If this is the first time you have done a Colorcheck measurement, the app itself will give you an alert to inform you that you need to install an extension and a densitometer program in order to continue (for more questions regarding how to do this, see the basic manual available in downloads).
Once this message no longer appears, we should be able to perform a measurement. If your device continues to appear as ‘Not connected’, please take the following steps:

If you can’t find the answer to your question, please send us an email to: support@colorcheck.io

We’ll be delighted to help you.

Para ello tendrás que solicitar uno de los Planes que ofrecemos para crear tu usuario y contraseña para acceder a Colorcheck.

Sí, puedes realizar el pago a través de internet con tarjeta de crédito.

Estamos trabajando en la redacción de un Manual de uso muy visual e intuitivo donde se explican todas las funcionalidades, muy pronto estará disponible en la página “Descargas”.

Esta pensado exclusivamente para Marcas. Con el Plan “Brand” se puede llevar un seguimiento exhaustivo del trabajo del impresor para tener todo bajo control.

Asegúrate de que has solicitado un Plan. Si es así y no te acuerdas de tu usuario/contraseña, accede al inicio de sesión de Colorcheck y pulsa “He olvidado mi usuario/contraseña” para generar una nueva.

El Plan Premium está pensado para que nosotros gestionemos tu cuenta de Colorcheck para llevar un seguimiento exhaustivo del trabajo, evitar errores y potenciar el ahorro de costes. Si quieres ampliar información contacta con nosotros y te lo explicamos en detalle.

Para ello puedes mandarnos un email a: puntes@puntes.es o llamarnos al teléfono: +34 976 46 30 85. Estaremos encantados de poder ayudarte.